Good afternoon,
I am not sure if you guys are using a new production company to seal your protein powder bottles.  This is the second time in less than 4 four months that when I have ordered protein, powder is coming from the box and when I open the box the lid is off and the inner seal is off.  Not sure if this is going to be an ongoing issue. It is not cheap protein and it is frustrating when your losing protein powder. Hopefully they come up with a better solution to sealing the product.